2iNova Practice Management Software Review 2025: Features, Pricing, Pros & Cons

2i Nova offers a comprehensive practice management and client communication solution designed specifically for veterinary practices. This software streamlines workflows by integrating appointment reminders, appointment requests, and real-time communication, saving valuable time for staff and enhancing the client interaction experience. The automated reminder system significantly reduces no-shows and cancellations, while the ability to manage appointments through a user-friendly client app facilitates easier scheduling and communication. The software also includes a customizable whiteboard for tracking patient flow, making it simple for staff to manage tasks efficiently throughout the day. Its complete lab integration with major providers such as Heska, Antech, Idexx, and Zoetis/Abaxis ensures seamless operations, which helps maintain high medical quality standards. By focusing on both pre-visit and post-visit engagement, 2i Nova fosters ongoing relationships with clients, through features like loyalty programs and the option to send tailored communication campaigns, thereby supporting long-term client retention and increased revenue capture. Additionally, the system supports a paperless workflow, enhancing efficiency while freeing up physical space. Integrated payment processing simplifies transactions, improving client satisfaction at checkout. Overall, 2i Nova empowers veterinary practices to optimize their operations, improve staff workload management, and ensure high-quality care for pets, all while facilitating meaningful connections with pet owners.