Instinct EMR Review 2025: Features, Pricing, Pros & Cons

Instinct EMR is a modern, cloud-based electronic medical record and practice management platform designed specifically for veterinary hospitals. Built by a team of veterinarians, it offers an all-in-one system that streamlines outpatient and inpatient care from registration to discharge. Key features include digital treatment sheets, real-time patient status boards, and integrated charting with customizable SOAP notes, built-in dose calculators, and vitals tracking. These tools help teams work more efficiently while reducing the risk of errors. Instinct EMR includes safety tools like medication alerts, checklists, and integrations with Plumb’s Veterinary Drugs, supporting high-quality, error-reducing care. It also features automated charge capture that connects documentation directly to billing, increasing revenue capture by an average of 10–20% annually. Additional benefits include two-way texting with clients, integrated payments, and a Shareville referral portal for easy, secure information sharing with other practices. Instinct also includes inventory management features, robust reporting and analytics dashboards, and a wide range of integrations with diagnostics, labs, and hardware. Because it’s cloud-based, there’s no need for local servers. The system is easy to deploy, works on existing devices, and includes 24/7 live chat support and comprehensive onboarding and training options. Overall, Instinct EMR helps veterinary hospitals improve efficiency, enhance patient safety, reduce staff burnout, and boost revenue — all while delivering better care to their patients.