ClinicWise is a client engagement and workflow platform built for modern veterinary practices. It connects directly to your PIMS to automate front-of-house workload while giving pet parents the digital experience they expect.
One of the standout features of ClinicWise is its robust pet parent appointment scheduling system, which allows for easy booking, rescheduling, and cancellation of appointments. This feature helps convert website visitors into bookings through a low-friction workflow. Additionally, the software provides control to the practice through appointment qualifiers, ensuring that booked appointments meet internal criteria.
The appointment scheduling system can be made available through multiple channels to ensure the widest reach when capturing client interest. This includes practice websites, their Google Business Profile, reminders, and marketing or promotional campaigns.
The platform extends beyond what standard booking tools offer, with features like:
- Digital forms to collect information outside of the practice
- Review management to promote positive reviews and get ahead of negative ones
- Client portal so pet parents can access relevant information without taking up front-of-house time
- AI agent to handle routine customer queries
- Educational and interactive workflows to support care compliance and uptake
- eReferrals and partner practice bookings
- In-waiting-room registration and check-in kiosk
Overall, ClinicWise improves the efficiency of veterinary practices by automating routine tasks and improving client engagement. Its feature set makes it a strong option for clinics looking to streamline operations and deliver a better client experience.