Qwaiting Review 2025: Features, Pricing, Pros & Cons

QWaiting is a general purpose queue management and appointment platform used across many industries. It is not designed specifically for veterinary practices, however the company markets a healthcare solution for hospitals and clinics, which shows clear applicability to busy veterinary front desks and treatment areas. Core capabilities include virtual queuing so clients can join a line from their phone, automated status alerts by SMS, WhatsApp, or email, and configurable appointment booking. Teams can sync schedules with Google Calendar, send confirmations and reminders, and view branch level performance to plan staffing. For on site check ins, QWaiting offers QR code tickets and self service kiosks to reduce lobby congestion and standardize intake. The platform also provides analytics and business intelligence, including wait time and service metrics, to help managers monitor throughput and improve bottlenecks. Deployment is flexible. In addition to the cloud based service, QWaiting lists an on premises option for organizations that want local control. Published pricing starts at 199 dollars per month per location, with trials and higher tiers available. What this means for a veterinary hospital, you can accept walk ins and appointments in one system, let clients wait anywhere, keep them updated without phone calls, and give staff a single dashboard to call the next client, transfer them between services, and track service times. Since QWaiting is cross industry software, you may need to tailor terminology and workflows during setup, for example service names, visit reasons, and notification templates. If you require deep practice management integrations, evaluate that during a demo, since QWaiting focuses on queue flow, appointments, and messaging rather than veterinary medical records.