Hey Nephew Review 2025: Features, Pricing, Pros & Cons

Hey Nephew Managed Tech Services is a managed IT partner built specifically for independent veterinary practices. The offering is simple, a flat rate of $700 per month with unlimited support, so your team can get help without worrying about surprise tickets or hourly charges. According to their site, the service is designed for practices that want one place to call for all technical needs. What does that look like in daily work? When technology gets in the way, you open a request and get help as often as you need. Because the plan is unlimited, you do not have to triage which issues are worth the spend. The aim is to reduce friction for front desk staff and clinicians, and to keep appointments moving. A flat monthly price makes budgeting predictable, which is valuable for small and midsize hospitals. Unlimited support also encourages teams to ask for help early, which can prevent minor glitches from turning into downtime. With a single partner to contact for assistance across your setup, the practice can focus on patients and clients instead of tech headaches. Hey Nephew positions its service for independent clinics that want comprehensive support in one package, rather than juggling separate vendors for every device and app. The message is clear, if it is technical, they want you to call them first. That framing lowers the cognitive load on busy managers and gives owners a clean line of accountability. If your goal is to standardize support, speed up problem resolution, and remove the guesswork from IT spending, this model fits well. The unlimited, flat rate approach aligns the incentives around reliability and responsiveness, which is what clinical teams need. For details on exactly what is covered and how onboarding works, see the Hey Nephew site or contact the team to confirm scope for your setup.