ROI in Real Life: Case Study of a 3‑Doctor Veterinary Practice Saving 10 Hours per Week

Spot clunky veterinary software before you buy: use eight UX checkpoints and a 20-minute stress test to save hours, money, and staff morale.

July 26, 2025
11 minute read
ROI in Real Life: Case Study of a 3‑Doctor Veterinary Practice Saving 10 Hours per Week

Last Updated: July 25th, 2025

"We thought a few minutes here and there didn't matter, until the math showed we were losing an entire workday every week."

Software vendors love to flash big percentage gains and eye-popping ROI claims, but veterinary practices rarely see transparent, clinic-level numbers. This deep-dive case study follows Riverside Animal Clinic, a three-doctor companion-animal practice, through its journey from inefficiency and burnout to saving 10 staff hours every single week with the right digital tools. 

In this case study, you'll learn:

  1. Baseline metrics: Where the time leaks hid (spoiler: they weren't where the team expected).
  2. Tech Stack Changes: The exact categories of software that moved the needle.
  3. Before-and-After Numbers: Minute-by-minute savings that compound into the five-figure annual ROI.
  4. Implementation Timeline & Costs: Because savings don't count until payback exceeds investment.
  5. How to Replicate Success Using VetSoftwareHub Tools.

Adam Wysocki

Adam Wysocki

Contributor

Adam Wysocki, founder of VetSoftwareHub, has 30 years in software and almost 10 years focused on veterinary SaaS. He creates practical frameworks that help practices evaluate vendors and avoid costly mistakes.

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