ROI in Real Life: Case Study of a 3‑Doctor Veterinary Practice Saving 10 Hours per Week

Spot clunky veterinary software before you buy: use eight UX checkpoints and a 20-minute stress test to save hours, money, and staff morale.

July 26, 2025
11 minute read
ROI in Real Life: Case Study of a 3‑Doctor Veterinary Practice Saving 10 Hours per Week

Last Updated: July 25th, 2025

"We thought a few minutes here and there didn't matter, until the math showed we were losing an entire workday every week."

Software vendors love to flash big percentage gains and eye-popping ROI claims, but veterinary practices rarely see transparent, clinic-level numbers. This deep-dive case study follows Riverside Animal Clinic, a three-doctor companion-animal practice, through its journey from inefficiency and burnout to saving 10 staff hours every single week with the right digital tools. 

In this case study, you'll learn:

  1. Baseline metrics: Where the time leaks hid (spoiler: they weren't where the team expected).
  2. Tech Stack Changes: The exact categories of software that moved the needle.
  3. Before-and-After Numbers: Minute-by-minute savings that compound into the five-figure annual ROI.
  4. Implementation Timeline & Costs: Because savings don't count until payback exceeds investment.
  5. How to Replicate Success Using VetSoftwareHub Tools.

Adam Wysocki

Adam Wysocki

Contributor