Scratch Checkout Reviews and Product Details

Scratch Pay is a veterinary-focused financing and payments platform that enables clinics to offer flexible, transparent payment options for pet care while simplifying billing and boosting practice revenue. Practices can sign up in about 60 seconds with no setup fees or long-term commitments. Clients can apply for plans ranging from biweekly to 36-month monthly payments, with financing amounts typically between $200 and $10,000. Eligibility checks do not require hard credit inquiries and won’t affect clients’ credit scores. Once a plan is selected, funds are deposited directly into the clinic’s bank account within two to three business days, minus a flat provider fee of around 5%. No hidden fees, prepayment penalties, or deferred interest apply. Autopay is optional, and Scratch Pay also offers zero-interest promotions for early or full payoffs, making it affordable and borrower-friendly. The platform integrates fully with popular practice management systems, automatically syncing payments, invoices, and patient data. It supports both in-clinic payments via terminals and curbside options like text-to-pay and email invoicing. Clinics can optionally pass credit card transaction fees to clients through compliant surcharging, reducing overhead. Integrated payment processing can save clinics an average of $900 monthly compared to other processors. Scratch Pay handles accounts receivable automatically, reducing administrative workload. It also includes a dashboard with real-time reporting on approvals, outstanding balances, and reimbursement performance. Practices gain access to analytics on plan usage, client adoption, and financial trends. From the client perspective, approval takes about 60 seconds. High approval rates—especially compared to other patient financing—ensure that more pet owners can move ahead with recommended care. Scratch Pay serves over 12,000 practices, boasts satisfaction scores exceeding 95%, and is designed to be easy for clinic teams to use. By offering Scratch Pay, veterinary clinics can increase acceptance of treatments, reduce treatment declines due to cost concerns, improve cash flow, minimize billing friction, and enhance client experience. Scratch Pay empowers clinics to deliver timely, high-quality care without placing financial strain on pet owners.